Collaborate and gather research that has already been conducted for starting point. Find out the problem and identify the who, what and why in order to really understand the goal.
Find competitors
Look for existing data
Conduct new user research
Define
Very often we get a brief describing the problem on a surface level. We usually spend some time to peel back and define what we should really try to achieve.
Gather and analyze multiple problems
Prioritize the main solutions
Strategize an effective design solution
Design
After a few quick flow sketches, I usually dive into ideating on multiple solutions to give us the best possible solution and meet with stakeholders for approval and alignment.
Figma for design & prototyping
Meetings in Miro or Figjam for feedback
Usertesting.com to conduct interviews
Deliver
An interactive design solution that walks you through a prototype and a flow map of the screens. I would reverse engineer components to build a design system and work with engineers on creating a library to house them. Design process was documented on Confluence with links to research and testing results.
